Why does Prismark ask for camera permission?
Prismark needs camera access to let you capture photos, record videos, and use camera-related features such as dual-camera recording on supported devices.
PrismarkHow can we help?
Find answers to common questions about Prismark, including camera permissions, photo library access, device-dependent dual-camera recording, and how to contact us.
Support information
Prismark is a lightweight pro camera app for iOS, designed for a focused shooting experience.
If you encounter an issue, please check the FAQ below first. For additional help, contact us by email and include your device model, iOS version, app version, and a short description of the problem.
Frequently asked questions
Why does Prismark ask for microphone permission?
Microphone access is required when recording videos with audio. Prismark does not use the microphone when you are not recording video.
Why does Prismark ask for photo library access?
Photo library access is used to save your captured photos and videos, and to let you review media inside the app when needed.
Does Prismark upload my photos or videos?
Prismark is designed to process photos and videos on your device. The current version does not upload your photos or videos to our servers.
Does Prismark collect personal data?
Prismark does not require an account for its core camera features. Please review the Privacy Policy for the latest details about data handling.
Why is dual-camera recording not available on my device?
Dual-camera recording depends on hardware and iOS support. Some device models or camera combinations may not support simultaneous recording.
Why can recording quality or performance vary?
Camera performance can be affected by device model, iOS version, available storage, battery level, temperature, and the selected camera mode.
How do I report a bug or request a feature?
Please contact us by email and include your device model, iOS version, app version, steps to reproduce the issue, and screenshots or screen recordings if available.
Contact us
For support, bug reports, feedback, or privacy-related questions, please email us.
Emailaxqora@gmail.com